Actionable
Deliver Great Customer Experiences
Thrive in today's competitive landscape by providing unforgettable customer experiences.
Understand the topic by completing this 15-minute course.
Remember: knowledge is nothing without action.
Learn how to apply your knowledge by watching this video.
Step 2
Do
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Step 3
Reflect
Take Your Learning Further
👋🏼 Hi! I'm Maven, your virtual guide.
Over the next 10 minutes, I'll help you reflect on practical questions to apply your learnings in real-life scenarios.
By the end, you will feel more confident when approaching similar situations in the future. You'll also receive your responses via email.
Customer Experience Excellence
Six Strategies to Deliver Exceptional Growth in 90 Days
Kogan Page, 2021
The Power of Customer Experience
How to Use Customer-centricity to Drive Sales and Profitability
Kogan Page, 2021
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