在此： Leadership, Workplace Skills, Soft Skills, Human Resources, Sales

Navigate Difficult Conversations

知识锦囊
Book

Justin Jones-Fosu

I Respectfully Disagree

How to Have Difficult Conversations in a Divided World
Book

Y-Vonne Hutchinson

How to Talk to Your Boss About Race

Speaking Up Without Getting Shut Down
Book

Roberta Chinsky Matuson

Can We Talk?

Seven Principles for Managing Difficult Conversations at Work
Book

Alexander Alonso

Talking Taboo

Making the Most of Polarizing Discussions at Work
Book

Anatasia S. Kim and Alicia del Prado

It’s Time to Talk (and Listen)

How to Have Constructive Conversations About Race, Class, Sexuality, Ability & Gender in a Polarized World
Book

Nixaly Leonardo

Active Listening Techniques

30 Practical Tools to Hone Your Communication Skills
Book

Celeste Headlee

Speaking of Race

Why Everybody Needs to Talk About Racism―and How to Do It
Book

Patrick Riecke

How to Talk with Sick, Dying and Grieving People

When There Are No Magic Words to Say (Resources on Faith, Sickness, Grief and Doubt)
Book

Anna Sale

Let’s Talk About Hard Things
Book

Matt Abrahams

Think Faster, Talk Smarter

How to Speak Successfully When You’re Put on the Spot
Article

Adar Cohen

How to Have a Difficult Conversation

Avoidance will only foster more conflict. Aim for a shared understanding with these techniques from an expert mediator
Podcast

Julia Dhar and Julie Masters

The Lost Art of Constructive Conversations

Inside Influence podcast