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Bridging Organization Design and Performance
Book

Bridging Organization Design and Performance

Five Ways to Activate a Global Operation Model

Gregory Kesler and Amy Kates
Jossey-Bass, 2015

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Editorial Rating

7

Qualities

  • Applicable
  • Well Structured
  • Overview

Recommendation

Operational leaders seeking a better global operating model and HR leaders working to staff global organizations will gain the most from the advice of consultants Gregory Kesler and Amy Kates. The authors know their subject, but this challenging book on a challenging subject leaves the best part for last. After many good examples and case vignettes, the most useful section for guiding global governance and operational models comes toward the end. To assess your current operating model, turn to the last chapter’s “diagnostic” tools and use them to identify your needs and problems. There, getAbstract finds, you’ll gain a better understanding of how to create a more connected, collaborative operating system.

Take-Aways

  • Global success requires building a connected, collaborative operating system.
  • Any company can go global, but few manage to build collaborative enterprises that deliver a consistent “customer experience” while remaining agile and innovative.
  • Use hierarchy, not to command but to concentrate resources on the right endeavors.

About the Authors

Gregory Kesler and Amy Kates operate Kates Kesler, a consultancy that helps organizations worldwide design new global operating systems.

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