University of Minnesota - UMN Executive Leadership Insights
Engaging Employees in Change Through an Open-Source Approach
Article

Engaging Employees in Change Through an Open-Source Approach

Reinhard Messenböck, Aaron Snyder, Greg Meyding and Camila Noldin
Boston Consulting Group, 2019
Read the article

Read or listen offline

Amazon Kindle
automatisch generiertes Audio
  • 0.5×
  • 0.75×
  • 1×
  • 1.25×
  • 1.5×
  • 1.75×
1×
automatisch generiertes Audio

Editorial Rating

9

Qualities

  • Innovative
  • Overview
  • Engaging

Recommendation

As the pace of technological change increases, organizations must continue to adapt, but many change efforts founder due to the complexity of these initiatives. Employee engagement represents a crucial make-or-break factor. Researchers at the Boston Consulting Group suggest a new, more democratic and multidirectional model for engaging employees in change efforts: open-source engagement (OSE). In this concise introduction, the authors make a case for OSE versus traditional engagement models and describe OSE’s key elements and requirements.

Summary

Open-source engagement (OSE) offers a democratic, multidirectional, bottom-up model for involving employees in change efforts.

Change initiatives – growing more and more common as tech developments transform business – often stumble because companies fail to gain employee participation. Traditional models for engagement often leave employees cold. As a result, organizations lose out on the value of engaged employees’ contributions. OSE relies on emerging tools and methods – such as content-based analytics and emerging real-time communication platforms – to maximize potential employee engagement. OSE allows communication content from throughout the...

About the Authors

Reinhard Messenböck is a senior partner and managing director, Aaron Snyder is a partner and managing director, Greg Meyding is an associate director, and Camila Noldin is a lead knowledge analyst at the Boston Consulting Group.

Comment on this summary