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Getting to Resolution
Book

Getting to Resolution

Turning Conflict Into Collaboration

Stewart Levine
Berrett-Koehler, 1998

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Editorial Rating

5

Qualities

  • Overview
  • Concrete Examples

Recommendation

Reluctant attorney Stewart Levine provides a rational framework to justify spending his life avoiding conflict and confrontation. Even in the business world, he takes a pass on legal action and other logical ways of fighting back in a conflict. Instead, when opinions differ and arguments flourish, he seeks a higher course of reconciliation and collaboration. His seven-step resolution process saves time and money, launders egos, and advances clarity. Although each chapter is summed up almost too tidily in a final paragraph, or even a final sentence, Levine does not stint. In each chapter, he shares real world examples from his life and career. getAbstract recommends this book to anyone who wants to rationalize a business deal based solely on trust, to anyone searching for a deal-making scenario where lawyers are not invited, and to people who are looking for the words to express their desire to just get along.

Take-Aways

  • Conflict is costly and time-consuming.
  • Win an argument, loose a friend. Tie, and keep your friend.
  • Teach yourself that losing is not a valid concept. This lesson involves an aggressive act of hope and optimism that the world is filled with abundant opportunities.

About the Author

Stewart Levine is the founder of ResolutionWorks, a company that provides workshops, consulting, and motivational materials to change the way conflict is resolved. His clients have included American Express, Caterpillar Corporation, Chevron, General Motors, and Oracle. He is an attorney and a graduate of the Maxwell School of Economics at Syracuse University.

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