Cambridge Business Association
How Human-Computer ‘Superminds’ Are Redefining the Future of Work
Article

How Human-Computer ‘Superminds’ Are Redefining the Future of Work

Thomas W. Malone
MIT Sloan Management Review, 2018
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Discussions about AI and the future of work often center on the question of which human tasks or professions robots might replace. Yet humans rarely create things on their own. Almost all human achievements are the result of teamwork. In this article Thomas W. Malone of the MIT Center for Collective Intelligence investigates the ways in which AI might assist and enhance human collaboration.

Summary

“Superminds” are groups of people working together in coherent ways, creating intelligent outcomes that no individual could have achieved alone. Superminds manifest themselves as organizational hierarchies, democracies, markets or communities. Computers can assist superminds to leverage and enhance their collective intelligence. Intelligence comes in two forms. Specialized intelligence refers to the ability to accomplish a narrowly defined task in a specific environment; general intelligence, by contrast, is the more flexible ability to achieve various tasks as well as to learn and adapt quickly ...

About the Author

Thomas W. Malone is a professor of information technology and organizational studies at the MIT Sloan School of Management and the founding director of the MIT Center for Collective Intelligence.

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