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How to Say It: Doing Business in Latin America
Book

How to Say It: Doing Business in Latin America

A Pocket Guide to the Culture, Customs, and Etiquette

Kevin Michael Diran
Prentice Hall Press, 2009

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Editorial Rating

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Recommendation

Conducting business in Latin America requires a solid understanding of local social customs. Be forewarned that outsiders may consider some business traditions inefficient. For example, long lunch breaks and frequent discussions of family matters are common elements of a typical workday. Resisting such traditions is impractical from a professional point of view. International commerce consultant Kevin Michael Diran warns that businesspeople from outside Latin America will struggle there unless they adapt to the cultural climate. His book provides a guide to acceptable business behavior throughout the region and includes detailed descriptions of the customs and common courtesies in 17 countries. getAbstract recommends this primer to readers who are interested in commercial opportunities in Latin America and want to learn more about how companies prosper there.

Take-Aways

  • Learning Latin American business etiquette potentially can boost your profitability in the region.
  • Identify your affinities – whether social, familial or professional – with prospects, and use them to form business relationships. Address people by their professional titles.
  • Avoid conversation about business in your initial meeting with a prospect.

About the Author

Kevin Michael Diran is a conference speaker, consultant and writer on international commerce. Diran lived and taught in Latin America for eight years. He earned his doctorate from Columbia University and a licentiate in philosophy from Pontifical Gregorian University in Rome.

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