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How To Say It for First-Time Managers
Book

How To Say It for First-Time Managers

Winning Words and Strategies for Earning Your Team's Confidence

Jack Griffin
Prentice Hall Press, 2010

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Editorial Rating

8

Qualities

  • Applicable

Recommendation

Managers must be able to communicate with their employees. However, new supervisors generally do not get promoted on the basis of their communication skills. The executives who promote them assume, often mistakenly, that terrific salespeople or bookkeepers magically will become strong communicators. If newly appointed managers can’t communicate their ideas, directions and instructions, the areas they supervise will fall apart. Jack Griffin’s valuable book on communication for novice managers dictates what they need to say and how and when they need to say it. He suggests the best words to use and those to avoid, and even the body language inexperienced managers should adopt. getAbstract finds this book insightful, informative and comprehensive, filled with useful tips and techniques that will benefit anyone who wants to communicate.

Take-Aways

  • The words that managers use, and how they use them, have an effect on their employees – either positively or negatively.
  • Managers who cannot communicate are in the wrong job.
  • Managers must be fluent in the “language of business” in order to establish authority.

About the Author

Jack Griffin wrote How to Say It at Work and How to Say It Best.

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