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Managing the Millennials

Discover the Core Competencies for Managing Today's Workforce

Chip Espinoza, Mick Ukleja and Craig Rusch

Wiley, 2010

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Those difficult 20-somethings in your workforce address the CEO by first name, talk out of turn in meetings, and show up late but gladly pull all-nighters. They bristle at your suggestions but thrive on complex challenges. They’re special – that’s what their parents and teachers always told them. They’re the Millennials, complex, multitasking, technologically savvy, exasperating, bright but entitled new employees entering the workforce by the millions. Consultants and professors Chip Espinoza, Mick Ukleja and Craig Rusch offer tactics and strategies for managers confused by this unpredictable generation. Though the authors don’t mind painting this or any other generations with a very broad brush, they still present much useful advice. getAbstract suggests throwing out the rule book and adopting the authors’ nine strategies for getting the most out of your youngest workers.

Take-Aways

Millennials have different expectations about work than their predecessors. To maximize their potential, practice these nine core management competencies:
First, show flexibility by working with “autonomous” Millennials on mutual goals.
Second, use affirmation and positive feedback as incentives for “entitled” Millennials.

About the Authors

Chip Espinoza teaches leadership seminars and heads GeNext Consulting. Mick Ukleja is founder and president of LeadershipTraQ. Craig Rusch teaches anthropology at Vanguard University in California.

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J. H. 9 years ago

Great summary with some very good insight to how to lead a team of millennials! Get on board quickly or get run over.
W. G. 9 years ago

This book opens your eyes to the differences in personality and work ethics or the different generations. There is definitely a difference in management styles for the different generations. The Millennial do not need as much direction as the baby boomers. However, they are not as social in the team environments.
J. P. 9 years ago

I realize that this is a summary of a generalization about millennials, but I feel it is saying that millennials are people we hire to be our children at work. Fortunately, the millennials I work with exhibit the positive attributes expressed in the summary and not the negatives. It's interesting that in one of the other summaries for this month, Managing the Older Employee, Gen Xers are described in much the same way as millennials are in this summary. The other book was written in 2006 and this one in 2010. Interesting how focus has moved from one generation to the next in just a few years, but the views are similar.

Managing the Millennials

Discover the Core Competencies for Managing Today's Workforce

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