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Performance Consulting
Book

Performance Consulting

Moving Beyond Training

Berrett-Koehler, 1995 更多详情

自动生成的音频
自动生成的音频

Editorial Rating

7

Qualities

  • Comprehensive
  • Analytical
  • Innovative

Recommendation

To meet increasingly demanding organizational goals, human resource departments must shift from traditional training methods (i.e. what employees learn) to performance consulting (i.e. what employees must do to achieve those goals). Authors Dana Gaines Robinson and James C. Robinson, who consult in this field, present this intriguing assertion in a rather abstract and wordy book. Thus, this is a better volume for serious study than for casual perusal. The book gives you in-depth research and information on the complicated process of transforming your training operation to performance consulting. The book contains numerous graphs, guides and checklists, as well as a helpful resource section listing Human Resources associations and workshops. getAbstract recommends this book to those involved in human resources, particularly training specialists, training coordinators, instructional systems designers, consultants, and career and organizational developers, as well as managers and media specialists.

Take-Aways

  • To be competitive, organizations need to shift focus from what people learn (that is, training) to what they do (that is, performance).
  • Traditional training systems often confuse training with performance results.
  • When someone comes to you for assistance in training, your goal is to change the request for training to a request for a change in performance.

About the Authors

Dana Gaines Robinson and James C. Robinson have operated their own consulting company, Partners in Change, Inc., since 1981. They speak about performance technology at training conferences around the world.


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