Actionable

Navigate Difficult Conversations

Turn avoidance or conflict into real dialogue.

Understand the topic by completing this 15-minute course.

Step 2

Do

Step 3

Reflect

Take Your Learning Further

8 Book

Nonviolent Communication
A Language of Life
Marshall B. Rosenberg
Puddledancer Press, 2003
7 Book

Can We Talk?
Seven Principles for Managing Difficult Conversations at Work
Roberta Chinsky Matuson
Kogan Page, 2021
9 Book

Crucial Conversations
Tools for Talking When Stakes Are High
Kerry Patterson et al.
McGraw-Hill, 2002
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