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Navigating the New Normal: Adapt

The pandemic and physical distancing guidelines are forcing companies to change workplace routines and practices, as well as interactions with customers. The immediacy of the new situation calls for keeping a cool head and making the best out of challenging circumstances.

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Summaries

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Emotional Habits

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The Instant Survivor

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Bill George
Jossey-Bass, 2009
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Why Some Companies Emerge Stronger and Better from a Crisis

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Ian I. Mitroff
AMACOM, 2005

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