Manage Customer Accounts

Joey Coleman

Turn Any Sale into Lifelong Loyalty in 100 Days

Marshall Goldsmith et al.

Comment gravir les échelons du succès

Marshall Goldsmith et al.

How Successful Salespeople Take It to the Next Level

Joachim Büschken

Chip R. Bell and John R. Patterson

How Your Customers Have Changed and What to Do About It

Raul Pupo

Restoring Service Excellence in the Age of the Customer

Malcolm Parvey and Deborah Alston

How Your Small Business Can Find and Secure Federal Government Contracts Up to $100,000

Jeanne Bliss

Getting Past Lip Service to Passionate Action

Bryan Bergeron

A Guide to Customer Relationship Management

Gary S. Goodman Ph.D.

Stanley A. Brown and Moosha Gulyez

How to Make Your Customer Relationship Management Vision a Reality

Robert Solomon

54 Things Every Advertising & Marketing Professional Should Know