Cambridge Business Association
In: Career, Social Skills

Listening

Heed the golden rule of communication: Listen first, then respond. Learn how to hear what people are saying and tune into what they're not saying.

Summaries

8 Article

Why listening well can make disagreements less damaging
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome
Guy Itzchakov
Psyche, 2024
9 Book

Active Listening Techniques
30 Practical Tools to Hone Your Communication Skills
Nixaly Leonardo
Callisto, 2020
8 Book

The Listening Shift
Transform your organization by listening to your people and helping your people listen to you
Janie van Hool
Practical Inspiration Publishing, 2021
Book

I Hear You
The Surprisingly Simple Skill Behind Extraordinary Relationships
Michael Sorensen
Michael Sorensen, 2017
9 Book

Let’s Talk About Hard Things
Anna Sale
Simon & Schuster, 2021
Book

Listen Like You Mean It
Reclaiming the Lost Art of True Connection
Ximena Vengoechea
Portfolio, 2021
8 Book

How to Listen and How to Be Heard
Inclusive Conversations at Work
Alissa Carpenter
Career Press, 2020
9 Book

Reclaiming Conversation
The Power of Talk in a Digital Age
Sherry Turkle
Penguin Press, 2015
Book

You’re Not Listening
What You’re Missing and Why It Matters
Kate Murphy
Celadon, 2020
8 Book

The Power of Noticing
What the Best Leaders See
Max Bazerman
Wall Street Journal Books, 2014
8 Book

Just Listen
Discover the Secret to Getting Through to Absolutely Anyone
Mark Goulston
AMACOM, 2009
7 Book

The Listening Leader
How to Drive Performance by Using Communicative Leadership
Emilio Galli Zugaro and Clementina Galli Zugaro
FT Press, 2017