在此： Workplace Skills, Soft Skills

Deal with Difficult People

Actionables

知识锦囊
Book

Peter Economy

Wait, I’m Working with Who?!?

The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
Article

S.J. Scott

11 Steps to Deal with a Narcissist at Work or in Your Personal Life
Article

Sunil Bagai

Dealing with Narcissistic Personality Disorder in the Workplace
Article

Kristin Wong

How to Deal With a Manipulative Coworker
Book

Monica Wofford

Make Difficult People Disappear

How to Deal with Stressful Behavior and Eliminate Conflict
Book

Gini Graham Scott

A Survival Guide for Working with Bad Bosses

Dealing With Bullies, Idiots, Back-Stabbers, and Other Managers from Hell
Book

Greg Williams

Negotiating with a Bully

Take Charge and Turn the Tables on People Trying to Push You Around
Book

Patrick Riecke

How to Talk with Sick, Dying and Grieving People

When There Are No Magic Words to Say (Resources on Faith, Sickness, Grief and Doubt)
Book

Muriel Solomon

Working with Difficult People
Book

Marilyn Pincus

Managing Difficult People

A Survival Guide For Handling Any Employee
Book

Shaun Belding

Dealing with the Boss from Hell

A Guide to Life in the Trenches
Book

Rick Brinkman and Rick Kirschner

Dealing With People You Can't Stand

How to Bring Out the Best in People at Their Worst