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Audra Diers-Lawson
Managing Stakeholder Relationships
Amanda Coleman
Manage Common Issues to Prevent a Crisis and Protect Your Brand
Kate Hartley
Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust
Michael S. Sitrick
Secrets for Saving Your Reputation in the Age of Viral Media
Cary Cooper and Sean O'Meara
How the Business World Ruined Sorry and Why We Can't Stop Saying It
Christopher Lehane et al.
The Ten Commandments of Damage Control
Bill Walker
A Guidebook for CEOs and Public Relations Professionals
Sally Stewart
A Guide to Meeting the Press
Peter F. Anthonissen
Practical PR Strategies for Reputation Management and Company Survival
Gerry McCusker
Public Relations Disasters-Inside Stories & Lessons Learnt
Daniel Diermeier
Public Opinion for Companies
Ashley Reichheld and Amelia Dunlop
How Organizations Can Earn Lifelong Loyalty