Manage Crisis Communication

Audra Diers-Lawson

Managing Stakeholder Relationships

Amanda Coleman

Manage Common Issues to Prevent a Crisis and Protect Your Brand

Kate Hartley

Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust

Michael S. Sitrick

Secrets for Saving Your Reputation in the Age of Viral Media

Cary Cooper and Sean O'Meara

How the Business World Ruined Sorry and Why We Can't Stop Saying It

Christopher Lehane et al.

The Ten Commandments of Damage Control

Bill Walker

A Guidebook for CEOs and Public Relations Professionals

Sally Stewart

A Guide to Meeting the Press

Peter F. Anthonissen

Practical PR Strategies for Reputation Management and Company Survival

Gerry McCusker

Public Relations Disasters-Inside Stories & Lessons Learnt

Daniel Diermeier

Public Opinion for Companies

Ashley Reichheld and Amelia Dunlop

How Organizations Can Earn Lifelong Loyalty