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Justin Jones-Fosu
How to Have Difficult Conversations in a Divided World
Roberta Chinsky Matuson
Seven Principles for Managing Difficult Conversations at Work
Adar Cohen
Avoidance will only foster more conflict. Aim for a shared understanding with these techniques from an expert mediator
Alison Green
Ask a Manager podcast
Daniel Shapiro
How to Resolve Your Most Emotionally Charged Conflicts
Douglas Stone et al.
How to Discuss What Matters Most
Steve Errey
Kerry Patterson et al.
Tools for Talking When Stakes Are High
Jerry Weissman
How to Handle Tough Questions...When It Counts
Barbara Pachter
The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life
Darren Hill et al.
How to Achieve Results from Key Conversations
Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior