在此： Sales

Retain Customers

Actionables

知识锦囊

Higher Profits Through Customer Lock-In
Book

Joachim Büschken

Higher Profits Through Customer Lock-In
Never Lose a Customer Again
Book

Joey Coleman

Never Lose a Customer Again

Turn Any Sale into Lifelong Loyalty in 100 Days
Customer Success
Book

Nick Mehta et al.

Customer Success

How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Why Customers Leave (and How to Win Them Back)
Book

David Avrin

Why Customers Leave (and How to Win Them Back)
Flip the Funnel
Book

Joseph Jaffe

Flip the Funnel

How to Use Existing Customers to Gain New Ones
The Customer Loyalty Loop
Book

Noah Fleming

The Customer Loyalty Loop

The Science Behind Creating Great Experiences and Lasting Impressions
Evergreen
Book

Noah Fleming

Evergreen

Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
Secrets of Customer Relationship Management
Book

James G. Barnes

Secrets of Customer Relationship Management

It´s All About How You Make Them Feel
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless
Book

Jeffrey Gitomer

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless

How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
The Loyalty Leap
Book

Bryan Pearson

The Loyalty Leap

Turning Customer Information into Customer Intimacy
Wired and Dangerous
Book

Chip R. Bell and John R. Patterson

Wired and Dangerous

How Your Customers Have Changed and What to Do About It
A Complaint Is A Gift
Book

Janelle Barlow and Claus Moller

A Complaint Is A Gift

Using Customer Feedback as a Strategic Tool