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Joachim Büschken
Joey Coleman
Turn Any Sale into Lifelong Loyalty in 100 Days
Nick Mehta et al.
How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
David Avrin
Joseph Jaffe
How to Use Existing Customers to Gain New Ones
Noah Fleming
The Science Behind Creating Great Experiences and Lasting Impressions
Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
James G. Barnes
It´s All About How You Make Them Feel
Jeffrey Gitomer
How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
Bryan Pearson
Turning Customer Information into Customer Intimacy
Chip R. Bell and John R. Patterson
How Your Customers Have Changed and What to Do About It
Janelle Barlow and Claus Moller
Using Customer Feedback as a Strategic Tool
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