Kuratore
Coaching for Improved Work Performance
Book

Coaching for Improved Work Performance

How to Get Better Results from Your Employees!

Ferdinand F. Fournies
McGraw-Hill, 2000
Buy book or audiobook

Read Offline or Discuss

 Discuss
auto-generated audio
  • 0.5×
  • 0.75×
  • 1×
  • 1.25×
  • 1.5×
  • 1.75×
1×
auto-generated audio

Editorial Rating

8

Qualities

  • Applicable

Recommendation

Novice and experienced managers, coaches and teachers, and anyone else who wants to influence other peoples’ behavior or performance will benefit from Ferdinand F. Fournies’ book on coaching. He describes specific intervention tactics and shows how to apply them. Use this manual to eliminate managerial frustration. It can be your stepping stone to creating a successful, high-performing department. Fournies’ concepts can help even seasoned managers deal with difficult staff, solve problems in their departments and achieve greater results through their employees. If you are a new manager or wish to be one, this essential resource and training tool is required reading. getAbstract also recommends it as a strong addition to any management curriculum.

Summary

Managers Must Be Trained

Coaching employees to perform doesn't come naturally or automatically to managers. Coaching is a skill — a process of providing specific interventions to manage employees' behavior. When managers take steps based on "natural" responses to problems or when they follow common practices, their actions are often self-destructive and counterproductive.

Your job as a manager is to develop all of your department's resources — especially your human resources — to their full potential. Each employee should perform specific tasks to yield desired results. When your employees succeed, you succeed. When they do not perform or force you to fire them, you fail. Since your success is measured by your employees' performance, it is in your best interests to do everything you can to help them succeed.

Incorrect Perceptions Cost Money

Incorrect perceptions about "problem employees" cost money. Unproductive employees are expensive. And, when managers fire employees because they can't coach them productively, the cost mounts. The company must advertise the vacancy, review applications, interview candidates, pay severance, underwrite relocation...

About the Author

Ferdinand F. Fournies is a business management speaker and consultant whose work has been translated into several languages. He is the author of Why Employees Don’t Do What They’re Supposed To Do and What To Do About It.

Comment on this summary