Leslie Gaines-Ross
Corporate Reputation
12 Steps to Safeguarding and Recovering Reputation
Wiley, 2008
What's inside?
Learn how to develop, protect and rebuild your corporate reputation. It can be your greatest asset.
Recommendation
Image makes up some 63% of the value of most corporations. This raises the soft practice of building and maintaining a company’s reputation to the level of an executive concern. Author Leslie Gaines-Ross provides a solid education about strategies for developing, sustaining and repairing corporate reputations. While she does not significantly advance the field with sharp new insights, she does offer more recent, pertinent research. She also buttresses her findings with useful case studies. getAbstract recommends this solid overview of an important topic to corporate marketing and public-relations students and specialists.
Summary
About the Author
Leslie Gaines-Ross is “chief reputation strategist” at a global public-relations firm. She is the architect behind leading research in CEO and corporate reputation, and is the former communications and marketing director for Fortune. Her work has appeared in the Financial Times, Fortune, Business Week, the Times of London, Forbes and the Wall Street Journal.
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