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Defining and Measuring the Success of a Learning Experience Platform
Video

Defining and Measuring the Success of a Learning Experience Platform

Degreed, 2018

автоматическое преобразование текста в аудио
автоматическое преобразование текста в аудио

Editorial Rating

7

Qualities

  • Overview
  • Engaging
  • Insider's Take

Recommendation

Citi learning executives Tiffany Abinsay and Peter Fox helped the global bank make the transition from offering a fragmented, disorganized learning experience to providing one that’s unified – and increasingly popular. Citi’s new learning ecosystem provides employees with easier, more organized access to content and saves the bank time and money. The executives’ presentation at the 2018 Degreed LENS conference explains the bank’s motivation for developing a new learning platform, how it measures success, the results so far, what the organization would have done differently, and its plans for the future.

Take-Aways

  • Firms can benefit from consolidating disjointed, varied learning content and related tools into one solution and interface.
  • When Citi moved to a cohesive platform with mobile access, its learning content became more visible and more popular. Within weeks, learning activity spiked.
  • With this transition, Citi added new staff positions to govern and curate content, analyze data, and stay apace of innovation and technology.

About the Speakers

Peter Fox is Citi’s global head of digital learning and talent strategy. Tiffany Abinsay heads learning technology at Citi. Lindsay Euller is director of client engagement at Degreed. 


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