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Experience, Inc.
Book

Experience, Inc.

Why Companies That Uncover Purpose, Create Connection, and Celebrate Their People Will Triumph

Wiley, 2022 more...


Editorial Rating

7

Qualities

  • Comprehensive
  • Applicable

Recommendation

The COVID-19 pandemic and Great Resignation accelerated the shift toward employee-centric workplaces that has been underway for decades. In her Wall Street Journal bestseller, HR expert Jill Popelka charts the history of employee experience, beginning with the grueling conditions of work over millennia, to show how working life has arrived at its dynamic and evolving present. Popelka makes a convincing case that companies can thrive only when their employees do too – and offers clear guidance for firms that want to meet worker’s present-day needs for purpose, support and authenticity.

Take-Aways

  • For millennia, workers toiled in harsh conditions under ruthless employers. Change came slowly with specialization.
  • Businesses have as much to gain from an employee-centric culture as workers do.
  • Employee experience design must deliver a “why” for work: a purpose.

About the Author

Veteran technology executive Jill Popelka served as president of HR and business technology giant SAP SuccessFactors.