Daniel Sack, Lisa Krayer, Emma Wiles, Mohamed Abbadi, Urvi Awasthi, Ryan Kennedy, Cristián Arnolds and François Candelon
GenAI Doesn’t Just Increase Productivity. It Expands Capabilities.
Boston Consulting Group, 2024
What's inside?
As a new type of worker enters the workplace — the GenAI knowledge worker — Boston Consulting Group Henderson Institute sheds insight into the potential and limitations of these workers.
Recommendation
GenAI tools are expanding the capabilities of workforces, helping organizations unlock value and boost productivity in novel ways — but it can be hard to discern whether GenAI is worth the hype. Researchers from Boston Consulting Group Henderson Institute have put the capabilities of GenAI augmented knowledge workers to the test, discovering that augmented knowledge workers sometimes performed tasks nearly as well as experts, such as data scientists, while delivering results faster. Learn how to leverage the potential of these augmented workers, while mitigating the risks associated with hiring generalists to collaborate with AI.
Summary
About the Authors
Daniel Sack, Lisa Krayer, Emma Wiles, Mohamed Abbadi, Urvi Awasthi, Ryan Kennedy, Cristián Arnolds, and François Candelon are professionals at Boston Consulting Group.
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