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Editorial Rating

7

Qualities

  • Overview
  • Background
  • Hot Topic

Recommendation

Your competition is likely using or testing generative AI (GenAI), according to insightful new research from Boston Consulting Group. To keep pace with change, seize opportunities to capitalize on the possibilities of GenAI, urge the survey authors. GenAI can help you better serve customers and achieve your business goals, while radically redefining marketing’s role. Learn how to start incorporating GenAI into your marketing team’s core functions, and why most CMOs are so optimistic about GenAI’s disruptive potential.

Take-Aways

  • Leverage the potential of generative AI with foresight and coordination.
  • Inspire innovation, boost efficiency and engage customers with four key steps. 
  • GenAI is already disrupting personalization, content creation and segmentation.

About the Authors

David Ratajczak, Matthew Kropp, Silvio Palumbo, Nicolas de Bellefonds, Jessica Apotheker, Sarah Willersdorf and Giorgo Paizanis are professionals with the Boston Consulting Group.