How Uber Uses Psychological Tricks to Push Its Drivers’ Buttons
The New York Times,
2017
Read or listen offline
Amazon Kindle
auto-generated audio
1×
Log in to listen to the audio summary.
auto-generated audio
Recommendation
Ever since its founding in 2009, Uber has personified the best and the worst of the on-demand economy. As independent contractors, Uber drivers are technically their own bosses. Still, Uber’s algorithms sneakily shape their workdays. New York Times reporter Noam Scheiber reveals how the ride-sharing service uses behavioral psychology to keep drivers chasing the next trip. getAbstract believes his essential report offers a glimpse into the near future of work, when companies may have more control over workers.
Summary
About the Author
Noam Scheiber is a New York Times reporter who covers workplace concerns. He wrote about economic policy for 15 years at the New Republic.
Comment on this summary