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Inside Amazon
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Inside Amazon

Wrestling Big Ideas in a Bruising Workplace


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Editorial Rating

7

Recommendation

In this in-depth exposé of Amazon, journalists Jodi Kantor and David Streitfeld interview more than 100 current and former Amazon employees from all levels of the business, including some whom the company had banned from contributing. The result is a revealing insight into what it’s like to work in Amazon’s highly demanding corporate environment, where tough talk and long hours trump goodwill and work-life balance. getAbstract recommends the authors’ findings to anyone with an interest in management theory, organizational culture or workers’ rights.

Take-Aways

  • Amazon is the most successful retailer in the US.
  • The company’s organizational culture encourages competition, hostility and blunt criticism.
  • Amazon bases its management decisions on the electronic data it collects about staff and customer behavior.

About the Authors

Jodi Kantor is an award-winning journalist and best-selling author who writes about gender, politics and other topics. David Streitfeld writes about technology for The New York Times.


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