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Professional services focus: How a post-COVID-19 operating model could help create a more diverse leadership pipeline
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Professional services focus: How a post-COVID-19 operating model could help create a more diverse leadership pipeline

Gustavo Alba and Rebecca Glick
Heidrick & Struggles, 2021
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9

Qualities

  • Innovative
  • Eye Opening
  • Inspiring

Recommendation

Allow your mind to wander over the workplaces of your past. Do you recall any promising employees who fell by the wayside? Remember the brilliant woman who wowed clients, but could no longer go on business trips after having children? Or the brilliant junior team member who quit because the long commute hindered her responsibilities in an intergenerational household? This article from executive search firm Heidrick & Struggles imagines a post-pandemic workplace that draws from a bigger pool of top talent because the post-pandemic world allows for more flexible ways of working.

Take-Aways

  • The professional services workforce is more diverse now than in the past, but most firms still have a long way to go.
  • The pandemic disrupted long-standing working models; firms can leverage this disruption to attract and retain top talent.
  • Reducing business travel, embracing remote mentoring programs, and committing to diversity and inclusion will allow firms to promote from a wider variety of employees.

About the Authors

Gustavo Alba is the Heidrick & Struggles’ global managing partner of the Technology & Services Practice, and a partner in the Miami and New York offices. Rebecca Glick is a member of Heidrick Consulting and a principal in the Chicago office.

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