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QBQ! The Question Behind the Question
Book

QBQ! The Question Behind the Question

Practicing Personal Accountability at Work and in Life

Putnam's, 2004 more...


Editorial Rating

8

Qualities

  • Applicable

Recommendation

Author John G. Miller admonishes people to quit whining! Miller advocates personal accountability, an almost novel concept in today’s litigious world of finger pointing, excuse making and not-my-fault thinking. Instead of asking, "Why is this happening to me?" he says to ask, “What can I do to improve my situation?” Miller calls this the “QBQ, the Question Behind the Question.” When you ask such questions you become less of a victim, and put yourself more in control, empowered to improve your life and contribute to the success of your organization. Miller entertains and explains by using examples and uplifting stories culled from his personal experience. His easy-to-grasp theory is fairly one-dimensional and in the banquet of self-help books, it is more of an appetizer than an entrée. Yet, if you want a quick bite of applicable self-improvement advice and don’t mind a bit of a scolding, getAbstract recommends this tasty treat.

Take-Aways

  • Ask the Question Behind the Question (QBQ) to improve your life and contribute positively to your company.
  • Asking better questions about your reasons results in getting better answers.
  • The QBQ defines your personal responsibility by focusing on action.

About the Author

John G. Miller founded an organizational development firm in Denver, Colorado. He is a frequent public speaker and a consultant to major companies. He is also the author of Personal Accountability and Flipping the Switch.


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