![The $70 Billion Prize in Personalized Offers](/summary-img/43840-KXK6X1N4.jpg?h=M&b=0)
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There’s been a buzz around personalized offers for years, but widespread societal change brought on by the COVID-19 pandemic has intensified that buzz up to something more like a deafening crescendo. Consumers are on the brink of a new way of interacting with their favorite brands, and companies that want to capitalize on changes in the way people shop will need to offer personalized marketing. In this special report, the Boston Consulting Group describes retailers that are currently benefiting from personalized marketing, then explores the off-the-shelf technology that can help your company do the same.
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About the Authors
Mark Abraham, Javier Anta Callersten, Sebastian Bak and Roelant Kalthof are professionals with the Boston Consulting Group.
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