Skip navigation
The Challenger Sale
Book

The Challenger Sale

Taking Control of the Customer Conversation

Portfolio, 2011 more...


Editorial Rating

8

Qualities

  • Innovative
  • Applicable

Recommendation

In a field where new approaches and insights are rare, this book is a standout. Consultants Matthew Dixon and Brent Adamson spell out their business-to-business (B2B) sales construct, the “Challenger Sales Model,” overturn a few old assumptions (like Relationship Builders sell best) and set a new course for well-informed salespeople. Their innovative methods – drawn from research by the Sales Executive Council of the CEB, a global member-based advisory company – offer a new take. The book details an impressive, data-based B2B sales tactic, starting with helping you understand your sales personality type and explaining why you want to teach, tailor your message to and challenge your clients. Drawing from a survey of 6,000 sales reps, they explain what information to gather, how to present it and how to challenge your customers. getAbstract recommends their instructions to B2B sales professionals and to executives in sales management. To take a big step forward in planning and closing B2B sales, line up at this starting gate.

Take-Aways

  • Because of the complexity of “solution sales,” B2B selling is more difficult than ever.
  • All salespeople fall into five quantitative “profiles”: Hard Workers, Relationship Builders, Challengers, Lone Wolves and Reactive Problem Solvers.
  • Contrary to common wisdom, Challengers, who give customers insights that push them out of their comfort zone, get better complex sales results than Relationship Builders.

About the Authors

Matthew Dixon is an executive director and Brent Adamson is the managing director of the Sales Executive Council of the CEB, a member-based advisory company. The SEC does sales productivity research for its 300 member organizations as well as for its 18,000 sales professionals.


Comment on this summary or Start Discussion

  • Avatar
  • Avatar
    V. K. 3 years ago
    I now a a challenger B2B Sales person...Great book!!!
  • Avatar
    R. G. 7 years ago
    Great and useful book
  • Avatar
    A. d. 7 years ago
    This is a very useful book, I strongly advise

More on this topic

By the same authors

Related Channels