University of Minnesota - UMN Executive Leadership Insights
The Digital Office
Report

The Digital Office

Improving the Way We Work

Doug Miles
AIIM, 2015
Get the Report

Read, Listen, or Discuss

Amazon Kindle  Discuss
automatisch generiertes Audio
  • 0.5×
  • 0.75×
  • 1×
  • 1.25×
  • 1.5×
  • 1.75×
1×
automatisch generiertes Audio

Editorial Rating

7

Qualities

  • Applicable
  • Background
  • Concrete Examples

Recommendation

How well do digital systems and paper-free technologies really serve the needs of the “middle office”? Association for Information and Image Management (AIIM) chief analyst Doug Miles uses data from a survey of AIIM community members to identify problems with existing digital collaboration systems and technologies. He offers practical solutions for businesses to achieve a “productive digital office.” getAbstract recommends this report to everyone working in business IT and management.

Summary

With the continual advancement of digital systems and technologies, it may feel like paper-free “middle offices” would be commonplace today. But, in some companies, digital collaboration, document-sharing, filing and approvals aren’t easy to learn or to use, nor are they part of a secure, holistic system matched to workers’ needs. Some offices have few or no IT-supported collaboration systems and workflow processes. As a result, many workplaces are still heavily reliant upon paper, particularly for “important...

About the Author

Doug Miles is chief analyst at AIIM, a global, nonprofit organization that provides independent research, education and certification programs to information professionals.

Comment on this summary