![The Power of WOW](/summary-img/45610-L4FKCTY0.jpg?h=M&b=0)
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According to Zappos CEO and bestselling author Tony Hsieh, businesses that aspire to thrive need to get out of their comfort zone. Zappos radically transformed corporate culture by empowering employees to self-organize and placing employee happiness and service at the center of its business model, explain Hsieh and Mark Dagostino, urging readers to rethink the corporate paradigm. While many corporations prioritize profits over people, Zappos demonstrates the shortsightedness of that approach, calling on businesses to invest in their most valuable resource: people.
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About the Authors
Mark Dagostino is a seven-time New York Times bestselling author and a former senior writer with People magazine. He’s appeared on platforms such as CNN, Today, The View, and Inside Edition as a celebrity expert.Tony Hsieh is Zappos CEO, as well as the author of the #1 New York Times bestselling book Delivering Happiness.
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