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What to Do When Things Go Wrong
Video

What to Do When Things Go Wrong



Editorial Rating

8

Qualities

  • Applicable
  • Well Structured
  • Engaging

Recommendation

Frank Supovitz, award-winning event producer, Adam Wald, NBC’s director of production, operations and management, and Julius “Boomer” Esiason, former NFL quarterback and famed sportscaster, can’t hide when they make mistakes. They work in public in tough arenas, like the Super Bowl. In their Talks at Google video with host Mike Abrams, they share lessons from memorable mishaps, offering useful examples of how to regain control when a situation suddenly goes wrong and how to keep mistakes from recurring. Supovitz emphasizes five steps from his book, What to Do When Things Go Wrong: imagine, prepare, execute, respond and evaluate. 

Take-Aways

  • To avoid or recover from crises when you run big enterprises or events, follow five strategic steps: imagine, prepare, execute, respond and evaluate. 
  • Former NFL quarterback Julius “Boomer” Esiason executes tight situations by being well-prepared.
  • To deal with a sudden crisis, don’t react mindlessly. Instead, evaluate the unfolding situation and take action to keep it from getting worse.

About the Speakers

Talks at Google host Mike Abrams interviewed Frank Supovitz, CEO of Fast Traffic Events & Entertainment and author of What to Do When Things Go Wrong, sportscaster Julius Boomer” Esiason, a former NFL quarterback, and Adam Wald, director of production, operations and management at NBC Universal and NBC News.