When IT Providers Become Your Innovation Partners
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As digital solutions become increasingly necessary, companies are relying on their IT service providers for more than just plug-and-play solutions. The best IT providers are shifting into the role of innovation partners, and leading companies aren’t just partnering with them, they’re bringing all types of service providers together in creative, results-driven vendor innovation ecosystems (VIEs). In this special report, the Boston Consulting Group presents VIE lessons gleaned from a 2021 global survey of about 200 organizations.
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About the Authors
Heiner Himmelreich, Hrishi Hrishikesh, Anthony Vlasic and Evelien Scherp are professionals with the Boston Consulting Group. Ilan Oshri is a professor of technology and globalization at the University of Auckland Business School.
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