Joseph Michelli
5 principios de liderazgo para crear una experiencia legendaria para los clientes cortesía de la compañía hotelera Ritz-Carlton
5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
John Yokohama and Joseph Michelli
Lessons for Creating a Vital and Energized Workplace - From the World Famous Pike Place Fish Market
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