Robert L. Shook

7 Libro

El cliente es el que manda
Las 14 cualidades indispensables, irrefutables e indisputables de las mejores compañías de servicio en el mundo
C. Britt Beemer y Robert L. Shook
McGraw-Hill, 2008
7 Book

The Customer Rules
The 14 Indespensible, Irrefutable, and Indisputable Qualities of the Greatest Companies in the World
C. Britt Beemer and Robert L. Shook
McGraw-Hill, 2008
6 Book

Doing Business by the Good Book
52 Lessons on Success Straight from The Bible
David L. Steward and Robert L. Shook
Hyperion, 2004
7 Book

Hardball Selling
How to Turn the Pressure On, Without Turning Your Customer Off
Robert L. Shook
Sourcebooks, 2003
8 Book

The Greatest Sales Stories Ever Told
From the World's Best Salespeople
Robert L. Shook
McGraw-Hill, 1995
5 Book

Headhunters Confidential
125 Insider Secrets to Landing Your Dream Job
Alan R. Schonberg and Robert L. Shook
McGraw-Hill, 2000
8 Book

How to Close Every Sale
Joe Girard and Robert L. Shook
Warner Books, 1989