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A Former FBI Negotiator Spills the Secrets for Winning Any Exchange
Video

A Former FBI Negotiator Spills the Secrets for Winning Any Exchange

Inc., 2017

audio autogenerado
audio autogenerado

Editorial Rating

8

Qualities

  • Applicable
  • Eye Opening
  • Engaging

Recommendation

When Christopher Voss worked as the FBI’s chief international hostage and kidnapping negotiator, he often had mere seconds to convince others to speak with him. Voss had to earn the confidence of others – be it a hostage-taker or the terrified parent of a kidnapped child – as quickly as possible. You’re unlikely to find yourself in a hostage situation anytime soon, but Voss’s practical tips apply to any negotiation situation. His delivery is rambling but compelling. Viewers who watch his presentation to the end will reap the rewards of his sage advice and acerbic humor.

Take-Aways

  • Christopher Voss, a former FBI chief international hostage and kidnapping negotiator, offers sage negotiating advice garnered from years on the job.
  • You have mere moments to engage with a counterpart, so don’t rattle off your résumé to try to impress them.
  • In all negotiations, people want to know “How are you going to help me?” If you can convince others that you see their point of view, they’ll believe that you have the answers they seek. 

About the Speaker

Christopher Voss is a former FBI hostage negotiator and the CEO of The Black Swan Group.


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