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Editorial Rating

9

Qualities

  • Applicable
  • Eye Opening
  • Concrete Examples

Recommendation

Bureaucracy impedes productivity, fosters dissatisfaction among the workforce and accrues “organizational debt.” Business consultant Aaron Dignan recognizes the misunderstanding at the heart of most organizations: trying to treat complex issues with remedies designed to cure complicated problems. In a well-structured, engaging presentation, Dignan presents a fresh, practical, eye-opening perspective on organizational change.

Take-Aways

  • Organizations are unpredictable, complex systems whose problems can only be managed and never solved.
  • Thus, to create lasting change within an organization, you can’t simply issue a directive. You must introduce a new element and see how the system reacts.
  • “Roundabout solutions” that empower employees with trust and autonomy are more effective than “traffic-light solutions” that enforce strict rules and bureaucratic protocols.

About the Speaker

Aaron Dignan is the founder of The Ready, a company that helps businesses through their transformations.


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    A. S. 2 years ago
    Good summary. You misspelled "similarly" incorrectly. ("Similiarly, Chinese white-goods manufacturer Haier..")
    • Avatar
      2 years ago
      Hello Annik, we appreciate your detailed attention. We have repaired the typographical error.