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Crossing the Chasm
Book

Crossing the Chasm

HarperBusiness, 2002 подробнее...


Editorial Rating

8

Qualities

  • Innovative
  • Applicable

Recommendation

This serious, detailed book offers marketing insights for high-tech marketers. Consultant Geoffrey Moore thought long and hard about how to market new technology, so his book has elements of an intriguing personal essay. He identifies different levels of tech users – such as early adopters – and cites product examples to explain why each consumer matters at certain stages in a product’s marketing. He describes how consumer groups feed information to each other and explains that marketers must use both data and “informed intuition.” Moore’s exploration of how to market innovative, high-tech products may have become a bit dated, but his core advice and his analysis retain substantial value.

Take-Aways

  • Most technology products fail to cross the “chasm” - to move from early adopters to a mass audience.
  • New high-technology products require customers to change their behavior.
  • Five different markets buy high-tech goods: “innovators, early adopters, early majority, late majority and laggards.”

About the Author

Geoffrey A. Moore is a managing partner at a consulting firm in San Mateo, California, and a partner in a venture capital firm in Menlo Park, California. He is the author of Inside the Tornado, The Gorilla Game and Living on the Fault Line.


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    w. q. 2 years ago
    Great book but this is such a messy and poorly worded summary.
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      2 years ago
      Dear wer qerqw, Thank you for your feedback. I've gone back to the summary, rechecked the editing and updated the format. This remains a historically important book, so we were glad to take another look. Erica Rauzin, Senior Managing Editor, getAbstract
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    A. 10 years ago
    I got this book when doing my MBA, and it changed my professional life. A must-read for anyone in technology business. 
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    T. B. getAbstract 1 decade ago
    Just the best book about selling B2B technology products I have ever read. Great.
    • Avatar
      getAbstract 1 decade ago
      Absolutelty! Almost ten years old, but still a must read for every executive, not only sales people.

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