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Dare to Serve
Book

Dare to Serve

How to Drive Superior Results by Serving Others

Cheryl Bachelder
Berrett-Koehler, 2015

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Editorial Rating

9

Qualities

  • Innovative
  • Applicable

Recommendation

Cheryl Bachelder joined Popeyes Louisiana Kitchen as CEO in 2007 in the midst of the fried-chicken restaurant chain’s downward spiral. Sales had declined, the stock price had tanked, and relations between corporate leaders and franchise owners were adversarial at best. From the outset, Bachelder and her executive team embraced “servant leadership.” To them, that meant prioritizing service to franchisees, focusing on game-changing problems, committing resources and measuring progress. They valued the people they served both inside and outside of the organization. By 2015, profits were up 40%, market share was growing and the stock price had never been higher. Bachelder’s leadership advice is simple, straightforward and based on humanist principles. And it works. getAbstract recommends her easy, inspiring read to CEOs, HR managers, entrepreneurs, small-business owners, and aspiring or current leaders in every field.

Take-Aways

  • “Dare-to-Serve” leaders deliver exceptional results by serving others and acting in the best interests of their organizations.
  • Cheryl Bachelder joined the ailing Popeyes Louisiana Kitchen fried-chicken franchise as CEO in 2007 and embraced “servant leadership.”
  • The company’s purpose is to “inspire servant leaders to achieve superior results.”

About the Author

Cheryl Bachelder became the CEO of Popeyes Louisiana Kitchen restaurants in 2007. She held prior positions with P&G, Gillette, Nabisco and Domino’s Pizza.

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    C. C. 2 weeks ago
    Interesting items to get high efficiency
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    Y. A. 2 weeks ago
    Excellent summary, very interesting in how the correct communication with employees could increase the outcomes.
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    C. C. 2 weeks ago
    I found this book interesting due to leadership in companies do see themselves as stars and not workers in the company and help when times get tough in the company.