John Kay
Why Firms Succeed
Choosing Markets and Challenging Competitors to Add Value
Oxford UP, 1995
¿De qué se trata?
Your company has distinctive capabilities. Once you figure out what they are and how to deploy them, they can be powerful weapons in the marketing war.
Recommendation
Using the approach of an economics business model, John Kay defines the major characteristics firms have used to succeed where others fail. To get on the right side of that fence, he says, work your corporate strengths. Kay maintains that success hinges on distinctive abilities a firm can muster to add value for its particular customers. These unique traits include skills, reputation, and relationships. While the book (and the reader) may choke a bit on the academic charts and examples, real meat is hidden here. On the plus side, Kay writes in a fairly clear, spare style that makes complex ideas easy to follow. On the minus side, he repeats the same basic principles and ideas. While executives might glean some real support for developing their companies’ strengths, getabstract recommends his book primarily to business school academics and to those top-level managers interested in studying and applying theoretical models.
Summary
About the Author
John Kay is a professor of economics at the London Business School, where he has served as a director of the Center for Business Strategy. He wrote Foundations of Corporate Success, which was published in England in 1993. He adapted this book for the American market in Why Firms Succeed.
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