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Why No One Understands You (and What to Do About It)
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Why No One Understands You (and What to Do About It)

Heidi Grant Halvorson
99U, 2015
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Editorial Rating

9

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Recommendation

Misunderstandings and personality clashes can tarnish relationships among co-workers at any organization. Peppering her analysis with examples from politics, sports and pop culture, communications expert Heidi Grant Halvorson clearly imparts how to overcome obstacles to communication at work. Some of her advice will sound familiar, but her delivery is fresh and entertaining. getAbstract recommends Halvorson’s droll insights to anyone who feels misunderstood and to everyone with colleagues who grate on their nerves.

Take-Aways

  • Misunderstandings in the workplace are commonplace, and despite your best intentions, your colleagues may misinterpret your words and actions due to an array of factors.
  • While you have free access to your thoughts, feelings and intentions, others can’t read your mind. But they can read your facial expressions and body language, which you subconsciously transmit and may not always control.
  • “Stereotypes, assumptions, context” – or a lack thereof – and “past experience with you,” as well as your audience’s personal “baggage,” contribute to perceptual errors.

About the Speaker

Heidi Grant Halvorson is the associate director of Columbia University’s Motivation Science Center.

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