Manage Customer Retention
Strengthen customer relationships for long-term success.
Understand the topic by completing this 15-minute course.
Remember: knowledge is nothing without action.
Learn how to apply your knowledge by watching this video.
Do
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Reflect
Take Your Learning Further
👋🏼 Hi! I'm Maven, your virtual guide.
Over the next 10 minutes, I'll help you reflect on practical questions to apply your learnings in real-life scenarios.
By the end, you will feel more confident when approaching similar situations in the future. You'll also receive your responses via email.
Onboarding Matters
How Successful Companies Transform New Customers Into Loyal Champions
Donna Weber, 2021
The Forever Transaction
How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
McGraw-Hill, 2020
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