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Actionable

Manage Customer Retention

Strengthen customer relationships for long-term success.

Understand the topic by completing this 15-minute course.

Step 2

Do

Step 3

Reflect

Take Your Learning Further

9 Book

Onboarding Matters

How Successful Companies Transform New Customers Into Loyal Champions
Donna Weber
Donna Weber, 2021
8 Book

Evergreen

Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
Noah Fleming
AMACOM, 2015
9 Book

The Forever Transaction

How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
Robbie Kellman Baxter
McGraw-Hill, 2020
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