University of Minnesota - UMN Executive Leadership Insights

Chip R. Bell

7 Book

Sprinkles
Creating Awesome Experiences Through Innovative Service
Chip R. Bell
Greenleaf Book Group, 2015
7 Book

Wired and Dangerous
How Your Customers Have Changed and What to Do About It
Chip R. Bell and John R. Patterson
Berrett-Koehler, 2011
6 Book

Service Magic
The Art of Amazing Your Customers
Ron Zemke and Chip R. Bell
Kaplan Publishing, 2003
5 Book

Managers as Mentors
Building Partnerships for Learning
Chip R. Bell
Berrett-Koehler, 1998
6 Book

Dance Lessons
Six Steps to Great Partnerships in Business and Life
Heather Shea and Chip R. Bell
Berrett-Koehler, 1998
8 Book

Customers as Partners
Building Relationships That Last
Chip R. Bell
Berrett-Koehler, 1996