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Dans : Marketing
Customer Relations
Customers come first. But as more and more businesses emphasize personal contact with their clients, they are raising the bar regarding what constitutes good customer service. Learn how to stay ahead of the pack.
Chaînes associées
Résumés
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The Customer Centricity Playbook
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The Relationship Economy
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Leading the Customer Experience
How to Chart a Course and Deliver Outstanding Results
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Can Your Customer Service Do This?
Create an Anticipatory Customer Experience that Builds Loyalty Forever
McGraw-Hill, 2023