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Joey Coleman
Turn Any Sale into Lifelong Loyalty in 100 Days
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How Successful Salespeople Take It to the Next Level
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How Your Customers Have Changed and What to Do About It
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Restoring Service Excellence in the Age of the Customer
Malcolm Parvey and Deborah Alston
How Your Small Business Can Find and Secure Federal Government Contracts Up to $100,000
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Getting Past Lip Service to Passionate Action
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A Guide to Customer Relationship Management
Gary S. Goodman Ph.D.
Stanley A. Brown and Moosha Gulyez
How to Make Your Customer Relationship Management Vision a Reality
Robert Solomon
54 Things Every Advertising & Marketing Professional Should Know
Peter Cheverton
A Complete Action Kit of Tools and Techniques for Achieving Profitable Key Supplier Status
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