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Turn Any Sale into Lifelong Loyalty in 100 Days
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12 Principles for Turning Customers and Employees into Lifelong Fans
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How to Chart a Course and Deliver Outstanding Results
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Create an Anticipatory Customer Experience that Builds Loyalty Forever
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The honest and practical guide to customer experience
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How to Win Customers by Keeping Your Promises
Derek Rodenhausen et al.
Dan Gingiss
How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
T. Scott Gross
